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The software the CNDA uses, called XNAT, is web-based.

That means that users rely on their browser to display the software and its features properly. Unfortunately, a browser's settings can sometimes hinder proper functionality.

When the browser is at fault, a user will notice that an issue occurs only when using that particular browser.

For example: If the user is using Google Chrome and has a problem, but does not experience the same problem when using Internet Explorer.

Below are links for resetting the common browsers back to their defaults.

NOTE: it is not necessary to delete personal data such as favorites, bookmarks, and passwords.


Google Chrome: article from Google support site

Mozilla Firefox: article from Mozilla support site

Internet Explorer: article from Microsoft support site


For reference, here is how the different browsers look.

Google Chrome:
Chrome_screenshot.jpg

Mozilla Firefox:
Firefox_Screenshot.jpg

Microsoft Internet Explorer:
IE_Screenshot.jpg